Health committees

In each health area, CODESA members trained by CERC monitor health services with HealthCheck.

What is a health committee?

CODESA members trained in citizen monitoring

In each health area, CERC identifies members of the CODESA (health area development committee) and trains them in citizen monitoring: objective observation, ethical data collection, confidentiality and use of HealthCheck.

These members form the area’s health committee. It regularly visits the health facilities in the area, reports problems on HealthCheck and engages with those in charge to resolve them, in cooperation with the health zone.

Their role

What a health committee does

  1. 1

    Monitor

    During regular visits, the committee checks the services of each facility in the area: reception, costs, medicines, hygiene, staff.

  2. 2

    Report

    Each problem is described on HealthCheck, with supporting photos, without ever naming a patient. CERC verifies it before publication.

  3. 3

    Engage

    The committee presents the facts to the facility director and the health authorities so that a correction plan can be agreed together.

  4. 4

    Verify

    The committee confirms corrections on site: the problem moves to “Resolved”.

Setting up

How CERC sets up a health committee

  1. 1

    Identification

    Together with the health zone, CERC identifies motivated CODESA members in the health area.

  2. 2

    Training

    Members are trained in citizen monitoring, confidentiality and the use of HealthCheck.

  3. 3

    Accounts and facilities

    CERC validates their accounts and assigns them the health facilities of the area.

  4. 4

    Support

    CERC supports the first visits and the dialogue with facility managers.

A health committee for your health area

Are you a member of a CODESA or a health zone? Contact CERC.

Contact CERCOpen an account